[et_pb_section bb_built=”1″ _builder_version=”3.0.89″ module_class=”modelo-artigo”][et_pb_row][et_pb_column type=”4_4″][et_pb_post_title _builder_version=”3.17.2″ title=”on” meta=”on” author=”on” date=”on” categories=”on” comments=”off” featured_image=”on” featured_placement=”below” text_color=”dark” text_background=”off” \/][et_pb_text _builder_version=”3.17.2″]<\/p>\n
As in other developing countries, social housing programs in Brazil have endured major changes in the last two decades, such as decentralisation in decision making, growing participation by private developers, and decreasing participation by the government, which has traditionally been responsible for social housing product development in Brazil. This has increased the complexity of those projects and created new roles and relationships for the organisations involved in social housing projects. In this context, there is a need for improving the product development process of those projects and, more specifically, the manner in which client requirements are managed. The aim of this paper is to evaluate the Residential Leasing Program (PAR \u2013 Programa de Arrendamento Residencial), one of the most important programs for low-income families in Brazil, from the perspective of client requirements management. Two sets of case studies were carried out. The first set involved an analysis of the product development process and highlighted opportunities for improving client requirements management. The second set of case studies involved a postoccupancy evaluation, which noted some contradictions in the way the PAR Program was conceived. The results suggest that the adoption of mass customisation strategies, which have been successful in other industries, would be beneficial to the social housing sector.<\/p>\n
[\/et_pb_text][et_pb_button _builder_version=”3.17.2″ button_text=”Texto completo” button_url=”http:\/\/web.usm.my\/jcdc\/vol16_2_2011\/ART3_jcdc16-2.pdf” url_new_window=”on” button_alignment=”left” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null” \/][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=”1_2″][et_pb_text admin_label=”Palavras-chave” _builder_version=”3.17.2″ text_font_size=”12px” header_4_font_size=”16px” custom_padding=”||0px|”]<\/p>\n
Client requirements management, Product development process, Social housing, Post-occupancy evaluation, Client satisfaction<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″][et_pb_text admin_label=”Refer\u00eancia” _builder_version=”3.17.2″ text_font_size=”12px” header_4_font_size=”16px”]<\/p>\n
FORMOSO, Carlos Torres; LEITE, Fernanda Lustosa;\u00a0MIRON, L. I. G.<\/p>\n
CLIENT REQUIREMENTS MANAGEMENT IN SOCIAL HOUSING: CASE STUDY ON THE RESIDENTIAL LEASING PROGRAM IN BRAZIL. Journal of Construction in Developing Countries. , v.16, p.47 – 67, 2011.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
O planejamento urbano, em tese, sempre foi baseado na coleta e troca de informa\u00e7\u00f5es entre diferentes partes interessadas. Uma mudan\u00e7a no modelo informacional tem, invariavelmente, um impacto significativo em como se faz todo o processo. Ferramentas digitais possuem alto potencial para coleta de dados socioespaciais e temporais, o que \u00e9 completamente diferente dos modelos est\u00e1ticos de coleta de dados que o planejamento urbano comumente utiliza, por exemplo. Assim, distintos autores advogam a necessidade de uma reformula\u00e7\u00e3o no planejamento urbano atrav\u00e9s da utiliza\u00e7\u00e3o de tecnologias que permitam a cria\u00e7\u00e3o de metodologias mais din\u00e2micas, interativas, e colaborativas. Assim, ap\u00f3s uma breve perspectiva hist\u00f3rica, apresentam-se duas abordagens contempor\u00e2neas para o planejamento e a gest\u00e3o urbana que tiram partido das tecnologias digitais: o planejamento eletr\u00f4nico e a cidade inteligente.<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[46,34],"tags":[64,132,133,134,135],"class_list":["post-1024","post","type-post","status-publish","format-standard","hentry","category-biblioteca","category-artigos","tag-habitacao-social","tag-gestao-de-requisitos-de-clientes","tag-processo-de-desenvolvimento-de-produtos","tag-avaliacao-pos-ocupacao","tag-satisfacao-do-cliente","et-doesnt-have-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/posts\/1024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/comments?post=1024"}],"version-history":[{"count":3,"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/posts\/1024\/revisions"}],"predecessor-version":[{"id":1027,"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/posts\/1024\/revisions\/1027"}],"wp:attachment":[{"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/media?parent=1024"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/categories?post=1024"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ufrgs.br\/cidade-em-projeto-cplab\/wp-json\/wp\/v2\/tags?post=1024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}