{"id":4165,"date":"2020-04-27T14:54:54","date_gmt":"2020-04-27T17:54:54","guid":{"rendered":"https:\/\/www.ufrgs.br\/cpd\/?page_id=4165"},"modified":"2020-12-08T17:27:30","modified_gmt":"2020-12-08T20:27:30","slug":"estatisticas-de-atendimento-de-2018","status":"publish","type":"page","link":"https:\/\/www.ufrgs.br\/cpd\/estatisticas-de-atendimento-de-2018\/","title":{"rendered":"Estat\u00edsticas de Atendimento de 2018 – Anual"},"content":{"rendered":"

Estat\u00edsticas de Atendimento de 2018<\/h3>\n

 \u2022 Evolu\u00e7\u00e3o dos chamados – 2018<\/h4>\n

Em 2018 foram realizados 25.610<\/strong> chamados.<\/p>\n

\"\"<\/p>\n

A maioria dos chamados foram realizados pelo Telefone<\/a><\/strong>.<\/p>\n

\"\"<\/p>\n

Foram realizados 49.717<\/strong> acessos as p\u00e1ginas do Cat\u00e1logo de servi\u00e7os de TI<\/a><\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n

\u2022 Pesquisa de satisfa\u00e7\u00e3o – 2018<\/h4>\n

Em 2018, os atendimentos que tiveram a pesquisa de satisfa\u00e7\u00e3o respondida atingiram um n\u00edvel de satisfa\u00e7\u00e3o global de 94,6<\/strong>%.<\/p>\n

\"\"<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Estat\u00edsticas de Atendimento de 2018  \u2022 Evolu\u00e7\u00e3o dos chamados – 2018 Em 2018 foram realizados 25.610 chamados. A maioria dos […]<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4165","page","type-page","status-publish","hentry"],"yoast_head":"\nEstat\u00edsticas de Atendimento de 2018 - Anual - CPD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ufrgs.br\/cpd\/estatisticas-de-atendimento-de-2018\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Estat\u00edsticas de Atendimento de 2018 - Anual - CPD\" \/>\n<meta property=\"og:description\" content=\"Estat\u00edsticas de Atendimento de 2018  \u2022 Evolu\u00e7\u00e3o dos chamados – 2018 Em 2018 foram realizados 25.610 chamados. 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