{"id":4171,"date":"2020-04-27T13:57:05","date_gmt":"2020-04-27T16:57:05","guid":{"rendered":"https:\/\/www.ufrgs.br\/cpd\/?page_id=4171"},"modified":"2020-12-08T17:24:43","modified_gmt":"2020-12-08T20:24:43","slug":"o-que-fazemos-indicadores-estatisticas-de-atendimento-de-2016","status":"publish","type":"page","link":"https:\/\/www.ufrgs.br\/cpd\/o-que-fazemos-indicadores-estatisticas-de-atendimento-de-2016\/","title":{"rendered":"Estat\u00edsticas de Atendimento de 2016 &#8211; Anual"},"content":{"rendered":"<h3>Estat\u00edsticas de Atendimento de 2016<\/h3>\n<h4>\u2022 \u200bEvolu\u00e7\u00e3o dos chamados &#8211; 2016<\/h4>\n<p>Em 2016 foram realizados <strong>32.997<\/strong> chamados.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-4203\" src=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-atendimentos-2804-320x162.png\" alt=\"\" width=\"626\" height=\"317\" srcset=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-atendimentos-2804-320x162.png 320w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-atendimentos-2804-150x76.png 150w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-atendimentos-2804-768x389.png 768w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-atendimentos-2804.png 820w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/p>\n<p>Foram realizados <strong>37.962<\/strong> acessos as p\u00e1ginas do <a href=\"http:\/\/www.ufrgs.br\/catalogoti\">Cat\u00e1logo de servi\u00e7os de TI<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4095\" src=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-2-320x173.png\" alt=\"\" width=\"622\" height=\"336\" srcset=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-2-320x173.png 320w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-2-150x81.png 150w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-2.png 698w\" sizes=\"auto, (max-width: 622px) 100vw, 622px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4096\" src=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-3-320x167.png\" alt=\"\" width=\"621\" height=\"324\" srcset=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-3-320x167.png 320w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-3-150x78.png 150w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-3.png 585w\" sizes=\"auto, (max-width: 621px) 100vw, 621px\" \/><\/p>\n<h4>\u2022 Pesquisa de satisfa\u00e7\u00e3o &#8211; 2016<\/h4>\n<p>Em 2016, os atendimentos que tiveram a pesquisa de satisfa\u00e7\u00e3o respondida atingiram um n\u00edvel de satisfa\u00e7\u00e3o global de <strong>94,2<\/strong>%.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4097\" src=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-5-320x85.png\" alt=\"\" width=\"708\" height=\"188\" srcset=\"https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-5-320x85.png 320w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-5-150x40.png 150w, https:\/\/www.ufrgs.br\/cpd\/wp-content\/uploads\/2020\/04\/2016-5.png 709w\" sizes=\"auto, (max-width: 708px) 100vw, 708px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Estat\u00edsticas de Atendimento de 2016 \u2022 \u200bEvolu\u00e7\u00e3o dos chamados &#8211; 2016 Em 2016 foram realizados 32.997 chamados. Foram realizados 37.962 [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4171","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Estat\u00edsticas de Atendimento de 2016 - Anual - CPD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ufrgs.br\/cpd\/o-que-fazemos-indicadores-estatisticas-de-atendimento-de-2016\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Estat\u00edsticas de Atendimento de 2016 - Anual - CPD\" \/>\n<meta property=\"og:description\" content=\"Estat\u00edsticas de Atendimento de 2016 \u2022 \u200bEvolu\u00e7\u00e3o dos chamados &#8211; 2016 Em 2016 foram realizados 32.997 chamados. 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