{"id":876,"date":"2018-09-18T16:49:11","date_gmt":"2018-09-18T19:49:11","guid":{"rendered":"https:\/\/www.ufrgs.br\/dequi\/?page_id=876"},"modified":"2023-03-15T17:06:56","modified_gmt":"2023-03-15T20:06:56","slug":"suporte-tecnico","status":"publish","type":"page","link":"https:\/\/www.ufrgs.br\/dequi\/suporte-tecnico\/","title":{"rendered":"Suporte t\u00e9cnico"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"876\" class=\"elementor elementor-876\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6358f3d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6358f3d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75f81ec\" data-id=\"75f81ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c03c282 elementor-widget elementor-widget-text-editor\" data-id=\"c03c282\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 12pt;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft size-full wp-image-1188\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/10\/placa.jpg\" alt=\"\" width=\"281\" height=\"179\" \/><br \/>Servi\u00e7os e suporte t\u00e9cnico oferecidos pela Ger\u00eancia de Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o do Departamento de Engenharia Qu\u00edmica.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0090840 elementor-widget elementor-widget-spacer\" data-id=\"0090840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00fb4c6 elementor-widget elementor-widget-accordion\" data-id=\"00fb4c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Abrir chamado t\u00e9cnico<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1021\"><p><img decoding=\"async\" class=\"alignleft size-full wp-image-950\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/support.jpg\" alt=\"\" width=\"64\" height=\"64\" \/>D\u00favidas? Problemas com o microcomputador, com a rede de dados ou com a rede de telefonia? Abra um chamado t\u00e9cnico. Ser\u00e1 gerado um n\u00famero de protocolo a partir do qual voc\u00ea poder\u00e1 acompanhar o andamento da sua solicita\u00e7\u00e3o e interagir com o atendente.<\/p><a class=\"maxbutton-2 maxbutton maxbutton-abrir-chamado-tecnico\" href=\"https:\/\/www.ufrgs.br\/dequi-app\/suporte\/gti\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1022\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1022\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Solicitar abertura de conta<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1022\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1022\"><p><img decoding=\"async\" class=\"alignleft size-full wp-image-948\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/cadastro.png\" alt=\"\" width=\"64\" height=\"63\" \/>Se voc\u00ea possui v\u00ednculo ativo com o DEQUI, solicite a abertura de uma conta na rede e usufrua a infraestrutura de inform\u00e1tica colocada a sua disposi\u00e7\u00e3o: acesso aos computadores e servidores de rede, endere\u00e7o de e-mail @enq.ufrgs.br, \u00e1rea segura privada e compartilhada para armazenamento de arquivos, acesso remoto e muito mais.<\/p><a class=\"maxbutton-3 maxbutton maxbutton-solicitar-abertura-de-conta\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScATQsCxFLLY1fX9no8c8v9sWXq5hAdgRFgcq_8FyCia-0RZw\/viewform\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1023\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1023\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Esqueci ou  desejo alterar a minha senha<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1023\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1023\"><p><a href=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/lost_password.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-962 alignleft\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/lost_password.jpg\" alt=\"\" width=\"61\" height=\"61\" \/><\/a>Esqueceu ou deseja alterar a sua senha de acesso aos computadores e servi\u00e7os oferecidos pelo DEQUI? Clique no bot\u00e3o abaixo e siga as instru\u00e7\u00f5es apresentadas.<\/p><a class=\"maxbutton-4 maxbutton maxbutton-esqueci-a-minha-senha\" href=\"https:\/\/www.ufrgs.br\/dequi\/esqueci-a-minha-senha\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1024\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1024\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Esqueci o meu nome de usu\u00e1rio<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1024\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1024\"><p><a href=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/lost_username.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-961 alignleft\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/lost_username.jpg\" alt=\"\" width=\"63\" height=\"55\" \/><\/a>Esqueceu a seu nome de usu\u00e1rio de acesso aos computadores e servi\u00e7os de TI oferecidos pelo DEQUI? Clicando no bot\u00e3o a seguir voc\u00ea ter\u00e1 condi\u00e7\u00f5es de recuper\u00e1-lo. Clique e siga as instru\u00e7\u00f5es que ser\u00e3o apresentadas. \u00c9 simples e r\u00e1pido. Uma mensagem de e-mail contendo o seu nome de usu\u00e1rio ser\u00e1 enviada para a sua conta no Chasque Mail.<\/p><a class=\"maxbutton-5 maxbutton maxbutton-esqueci-o-meu-nome-de-usuario\" href=\"https:\/\/www.ufrgs.br\/dequi\/esqueci-o-nome-do-meu-usuario\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1025\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1025\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quero redirecionar os meus e-mails<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1025\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1025\"><p><a href=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/email_redirect.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-960 alignleft\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/email_redirect.jpg\" alt=\"\" width=\"62\" height=\"62\" \/><\/a>Todos os usu\u00e1rios cadastrados <strong><span style=\"color: #ff0000;\">at\u00e9 o dia 07\/03\/2023 <\/span><\/strong>na rede de inform\u00e1tica do DEQUI t\u00eam um e-mail <strong>@enq.ufrgs.br <\/strong>(seu_nome_de_usu\u00e1rio@enq.ufrgs.br). As mensagens enviadas para esse endere\u00e7o s\u00e3o direcionadas automaticamente para a sua conta no <strong>Chasque Mail<\/strong> (seu_cart\u00e3o_ufrgs@ufrgs.br), que \u00e9\u00a0 nome do webmail oficial da UFRGS. Usu\u00e1rios cadastrados <span style=\"color: #ff0000;\"><strong>ap\u00f3s o dia 07\/03\/2023<\/strong><\/span> possuem apenas o endere\u00e7o de e-mail &#8220;seu_cart\u00e3o_ufrgs@ufrgs.br&#8221;.<\/p><blockquote><p><span style=\"color: #ff0000;\"><strong><span style=\"font-size: 14pt;\">MUITO IMPORTANTE<\/span><\/strong><\/span><\/p><p><span style=\"color: #ff0000;\">\u00c9 necess\u00e1rio ATIVAR a sua conta no Chasque Mail<\/span><span style=\"color: #ff0000;\"> para receber <\/span><span style=\"color: #ff0000;\">os e-mails enviados para a sua conta no departamento. <\/span><span style=\"color: #ff0000;\">\u00c9 muito f\u00e1cil e r\u00e1pido! Para saber como ativar a sua conta no Chasque Mail, acesse: <a href=\"https:\/\/www.ufrgs.br\/dequi\/chasque-mail\">https:\/\/www.ufrgs.br\/dequi\/chasque-mail<\/a><\/span><\/p><\/blockquote><blockquote><p><span style=\"font-size: 14pt;\"><em>Segundo as normas de TI da UFRGS, n\u00e3o \u00e9 poss\u00edvel alterar o redirecionamento dos seus e-mails @enq para, por exemplo, o Gmail, Hotmail\/Outlook, Yahoo, etc.<\/em><\/span><\/p><\/blockquote><p>O endere\u00e7o para acessar o <strong>Chasque Mail<\/strong> \u00e9: <a href=\"https:\/\/webmail.ufrgs.br\" target=\"_blank\" rel=\"noopener\">https:\/\/webmail.ufrgs.br<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1026\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1026\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Acessar a rede wireless<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1026\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1026\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-959\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/wireless.jpg\" alt=\"\" width=\"50\" height=\"50\" \/>A UFRGS oferece o servi\u00e7o gratuito de acesso \u00e0 Internet\u00a0<strong>sem fio<\/strong>\u00a0aos membros de sua comunidade que possuem um notebook. S\u00e3o disponibilizadas duas redes: UFRGS e EDUROAM. Saiba como utiliz\u00e1-las a partir do seu notebook.<\/p><a class=\"maxbutton-7 maxbutton maxbutton-acessar-a-rede-wireless\" href=\"https:\/\/www.ufrgs.br\/dequi\/acessar-a-rede-wireless\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1027\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1027\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Acesso externo \u00e0 rede do DEQUI<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1027\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1027\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-958\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/remote_access.jpg\" alt=\"\" width=\"41\" height=\"41\" \/>Obtenha as instru\u00e7\u00f5es de como acessar os arquivos da rede do departamento a partir da sua casa ou de qualquer outro ponto da Internet.<\/p><a class=\"maxbutton-8 maxbutton maxbutton-acesso-externo-a-rede-do-dequi\" href=\"https:\/\/www.ufrgs.br\/dequi\/acesso-externo-a-rede-do-dequi\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1028\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1028\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Utilit\u00e1rios recomendados<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1028\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1028\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-957\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/downloads.jpg\" alt=\"\" width=\"45\" height=\"45\" \/>A partir deste link \u00e9 poss\u00edvel obter a nossa lista de dicas de utilit\u00e1rios indispens\u00e1veis para voc\u00ea ter em seu microcomputador ou notebook.<\/p><a class=\"maxbutton-9 maxbutton maxbutton-utilitarios-recomendados\" href=\"https:\/\/www.ufrgs.br\/dequi\/utilitarios-recomendados\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1029\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1029\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Certificados SSL<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1029\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1029\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-956\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/cert.gif\" alt=\"\" width=\"32\" height=\"24\" \/>Os certificados SSL certificam o acesso seguro aos servi\u00e7os on-line. S\u00e3o disponibilizados tr\u00eas certificados: UFRGS, DEQUI e PPGEQ. A instala\u00e7\u00e3o desses certificados elimina o aviso de seguran\u00e7a, o qual aparece sempre que os servi\u00e7os on-line s\u00e3o acessados.<\/p><a class=\"maxbutton-10 maxbutton maxbutton-certificado-ssl\" href=\"https:\/\/www.ufrgs.br\/dequi\/certificados-ssl\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-10210\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-10210\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">fone@RNP (VoIP)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-10210\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-10210\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-955\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/voip.jpg\" alt=\"\" width=\"45\" height=\"45\" \/>Por meio deste servi\u00e7o, potencialmente todos os usu\u00e1rios das\u00a0<a href=\"http:\/\/www.rnp.br\/voip\/instituicoes\/index.php\">institui\u00e7\u00f5es clientes<\/a>\u00a0que comp\u00f5em esta rede conseguem se comunicar por voz (via telefone comum, telefone IP ou software) pela Internet\u00a0de maneira f\u00e1cil, r\u00e1pida e barata.<\/p><a class=\"maxbutton-11 maxbutton maxbutton-fone-rnp-voip\" href=\"https:\/\/www.ufrgs.br\/dequi\/voip-fonernp\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-10211\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-10211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Servi\u00e7os de inform\u00e1tica oferecidos pela UFRGS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-10211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-10211\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-954\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/ufrgs.jpg\" alt=\"\" width=\"60\" height=\"45\" \/>Conhe\u00e7a os servi\u00e7os na \u00e1rea de inform\u00e1tica oferecidos pela Universidade. Saiba como recuperar a senha do seu cart\u00e3o UFRGS, como acessar as bases de peri\u00f3dicos, conhe\u00e7a a fam\u00edlia CHASQUE (e-mail, disco virtual, p\u00e1gina pessoal, proxy), entre muitos outros servi\u00e7os.<\/p><p><strong>Cat\u00e1logo de Servi\u00e7os de TI da UFRGS<\/strong><\/p><p>Agora todos os servi\u00e7os de TI em um s\u00f3 lugar.<br \/>Com um atendimento mais \u00e1gil e interativo.<\/p><a class=\"maxbutton-12 maxbutton maxbutton-servicos-de-informatica-oferecidos-pela-ufrgs\" href=\"http:\/\/www.ufrgs.br\/catalogoti\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-10212\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-10212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Dicas de seguran\u00e7a<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-10212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-10212\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-953\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/2018\/09\/dicas.jpg\" alt=\"\" width=\"45\" height=\"45\" \/>Quando voc\u00ea sai de casa, certamente toma alguns cuidados para se proteger de assaltos e outros perigos existentes nas ruas. Na Internet, \u00e9 igualmente importante p\u00f4r em pr\u00e1tica alguns procedimentos de seguran\u00e7a, j\u00e1 que golpes, espionagem e roubo de arquivos e senhas s\u00e3o apenas alguns dos problemas que as pessoas podem ter na Web. \u00c9 para ajud\u00e1-lo a lidar com isso que disponibilizamos dicas importantes para voc\u00ea manter sua seguran\u00e7a na Internet e em seu computador.<\/p><a class=\"maxbutton-13 maxbutton maxbutton-dicas-de-seguranca\" href=\"https:\/\/www.ufrgs.br\/dequi\/dicas-de-seguranca\/\"><span class='mb-text'>CLIQUE AQUI<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-10213\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-10213\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Especifica\u00e7\u00e3o t\u00e9cnica m\u00ednima para a aquisi\u00e7\u00e3o de hardwares e softwares<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-10213\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-10213\"><p><a href=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/EspecificacaoTecnica3.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3121 alignleft\" src=\"https:\/\/www.ufrgs.br\/dequi\/wp-content\/uploads\/EspecificacaoTecnica3.gif\" alt=\"\" width=\"84\" height=\"84\" \/><\/a><br \/>Descri\u00e7\u00e3o t\u00e9cnica para a aquisi\u00e7\u00e3o de computadores, notebooks, impressoras, SSDs e softwares adequados \u00e0s necessidades dos usu\u00e1rios.<\/p><a class=\"maxbutton-17 maxbutton maxbutton-especificacao-tecnica-minima-para-a-aquisicao-de-hardwares-e-softwares\" href=\"https:\/\/www.ufrgs.br\/dequi\/especificacao-tecnica-minima-para-a-aquisicao-de-hardwares-e-softwares\"><span class='mb-text'>Especifica\u00e7\u00e3o t\u00e9cnica m\u00ednima para a aquisi\u00e7\u00e3o de hardwares e softwares<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Servi\u00e7os e suporte t\u00e9cnico oferecidos pela Ger\u00eancia de Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o do Departamento de Engenharia Qu\u00edmica. Abrir chamado t\u00e9cnico D\u00favidas? Problemas \n<a class=\"moretag\" href=\"https:\/\/www.ufrgs.br\/dequi\/suporte-tecnico\/\"> ...<br><\/a>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-876","page","type-page","status-publish","hentry","category-informatica"],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/pages\/876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/comments?post=876"}],"version-history":[{"count":22,"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/pages\/876\/revisions"}],"predecessor-version":[{"id":8948,"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/pages\/876\/revisions\/8948"}],"wp:attachment":[{"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/media?parent=876"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/categories?post=876"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ufrgs.br\/dequi\/wp-json\/wp\/v2\/tags?post=876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}