{"id":16529,"date":"2025-09-01T16:56:04","date_gmt":"2025-09-01T19:56:04","guid":{"rendered":"https:\/\/www.ufrgs.br\/documenta\/?p=16529"},"modified":"2025-09-01T17:02:26","modified_gmt":"2025-09-01T20:02:26","slug":"document-atualizacao-nas-solicitacoes-4","status":"publish","type":"post","link":"https:\/\/www.ufrgs.br\/documenta\/document-atualizacao-nas-solicitacoes-4\/","title":{"rendered":"DOCUMENT@: atualiza\u00e7\u00e3o nas solicita\u00e7\u00f5es"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A partir de setembro de 2025 a Ger\u00eancia do Lume passa a adotar o sistema de atendimento Znuny &#8211; o mesmo utilizado pela Biblioteca Central &#8211; para atendimento das solicita\u00e7\u00f5es sob sua responsabilidade no Document@.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Consequentemente, essas solicita\u00e7\u00f5es agora exigem login.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As solicita\u00e7\u00f5es atualizadas s\u00e3o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.ufrgs.br\/documenta\/d\/aviso-envio-arquivos-pi-chasquebox-situacao-2\/\">Aviso de envio de arquivos de PI: Lume<\/a> (PI \/ Lume);<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ufrgs.br\/documenta\/d\/lume-periodicos-autorizacao-arquivamento\/\">Lume: Autoriza\u00e7\u00e3o para arquivamento<\/a> (PI \/ Lume);<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ufrgs.br\/documenta\/d\/lume-outras-duvidas\/\">Lume: D\u00favidas gerais<\/a> (PI \/ Lume);<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ufrgs.br\/documenta\/d\/aviso-envio-arquivos-nao-pi\/\">Aviso de envio de arquivos que n\u00e3o s\u00e3o PI via ChasqueBox<\/a> (Processamento t\u00e9cnico \/ Cataloga\u00e7\u00e3o).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O acompanhamento das solicita\u00e7\u00f5es sob responsabilidade do Lume pode ser feito no <a href=\"https:\/\/www1.ufrgs.br\/CatalogoServicos\/servicos\/inicio?catalogo=110\" target=\"_blank\" rel=\"noreferrer noopener\">Cat\u00e1logo de Servi\u00e7os de TI<\/a> do CPD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A atualiza\u00e7\u00e3o \u00e9 resultado de solicita\u00e7\u00e3o do Lume.<\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Caminho no Document@: P\u00e1gina inicial &gt; <a href=\"https:\/\/www.ufrgs.br\/documenta\/d-categoria\/solicitacoes\/\">Solicita\u00e7\u00f5es<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As quatro solicita\u00e7\u00f5es atendidas pela Ger\u00eancia do Lume tiveram seus formul\u00e1rios atualizados para uso do sistema de atendimento Znuny, o mesmo utilizado pela Biblioteca Central.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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